ABOUT THECCWho we are
What do we offer? Our services
WHY ARE WE DIFFERENT? OUR PLUS
VALUE CHAIN WHAT IS OUR SUCCESS BASED ON?
WHO HAS TRUSTED US?MEET SOME OF OUR CUSTOMERS
WHAT ARE OUR PRODUCTS?THECC PRODUCT PORTFOLIO
When companies decide to install a Contact Center on their own, they face a number of obstacles that end up affecting the relationship negatively with customers. In the "self-taught" contact centers, it is common to find a lack of knowledge of the tools and mechanisms to identify and channel each call properly, and how to measure the quality of the service and the result of each call that enters and leaves the Contact Center. Benefits of a Contact Center: Focus on the core business: the customer can focus on their…